Our Commitment to Your Privacy

Crew Wear is committed to supporting the National Privacy Principles for the Fair Handling of Personal Information and follows the clear standards for the collection, access, storage and use of personal information which we obtain as part of our business.

Our respect for our customers’ right to privacy of their personal information is paramount. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely and in accordance with the Privacy Principles.
This Privacy Policy sets out:

•    Matters of which you should be aware regarding information we may collect about you.
•    Our policies on the management of personal information, and
•    Generally, what sort of information we hold, for what purposes and how we collect, hold, use and disclose that information.

How is personal information used?

The personal information we ask for is generally used to provide goods or services to you. For example, for a competition we need your contact details so we can contact you if you win. We may also use your personal information in other ways to provide you with superior service. This may include using your contact information to advise you of new products and services. You have the right to tell us that you do not want us to send information other than for the main purpose for which we have collected your personal details.


What personal information do we collect and store?

So that we can provide services to you, we may ask for personal details such as your name, address, telephone number. Some examples of where we may need these details are for purchases, delivery of orders, contact for detail on custom orders or requests or competition and special offers. Law requires us to collect personal information about you only from you if it is reasonable and practical to do so.

Crew Wear takes measures to ensure your personal information is protected from unauthorised access, loss, misuse or alteration. We also take measures to destroy or permanently de-identify personal information when it is no longer required. The measures we take vary with the type of information and how it is collected and stored.

Generally, you have no obligation to provide any information requested. If you choose to withhold requested information we may not be able to provide you with the goods and services that depend on the collection of that information, particularly when the collection of that information is required by law.

Credit Card and Banking information

Crewwear requests that all payments are made through the Paypal shopping cart function on the website. Paypal is an independent facility that does not share any sensitive Credit Card or Banking details with Crew Wear. Both parties are notified of payment being made at the time of ordering with Crew Wear receiving payment directly from Paypal. For more information on the processes and security measures used by Paypal, please visit their website, www.paypal.com.au

In the case of Custom orders or in certain cases where Credit Card payment through Paypal is not suitable, arrangements can be made directly with us for funds to be Direct Deposited to our bank account. Orders paid for in this manner will not be processed until funds have been cleared in our account. Any information provided will not be stored by Crew Wear.